Regarding the issue that caused loss of save data

02.02.22
We are pleased to announce that the following issues that occurred on the Nintendo Switch™ and PlayStation®4 / PlayStation®5 versions of the game have been fixed in the latest update. Please update your game to the latest version on each of the platforms. We sincerely apologize for any inconveniences that were caused by these issues.

[The issues in question:]
- (Nintendo Switch™) Cleared save data can be lost after an application error.
- (PlayStation®4/PlayStation®5) "LOAD GAME" cannot be selected from pausing the game.

Detected Issues

11.02.21
Thank you for purchasing "PROJECT ZERO / FATAL FRAME: Maiden of Black Water".
The following issues have been detected. We apologize for the inconvenience while we look for solutions. We will issue more notices as the update schedule is determined.
1： (Steam®) Synchronization issues on high-spec monitors
When playing on a monitor with high specs, such as 144Hz, the game accelerates, causing the video, sound, and subtitles to become misaligned.
If this issue occurs, either limit the framerate for your graphics card or change your PC's refresh rate under Display Settings.
We are planning to release a patch in the coming days that will stabilize the frame rate during the game according to your monitor's performance.
11/02: This issue has been addressed in the Ver. 1.0.01 update.
2：Mouse control for the camera
We are planning to release a patch that adds the ability to link the camera controls to the mouse. This patch will be released in November.
11/04: This issue has been addressed in the Ver. 1.0.02 update.
3：(Nintendo Switch™) Cleared save data can be lost after an application error
It has been confirmed that, in some instances, after an application error occurs during gameplay, aborted data will be created and the previous in-progress saved data will disappear after the game is restarted.
A patch to reduce the occurrence of application errors will be released shortly.
11/10: This issue was partially addressed in the Ver. 1.0.2 update, but we will continue to investigate for further fixes.
11/19: It has been confirmed that saved data that contains this issue has become inaccessible. We apologize to those who have been waiting for the resolution of this problem. We will continue our investigation to fix this issue.
12/03: We have fixed some of the issues that were the cause of the problem in the Ver. 1.03 and Ver. 1.04 (Switch), but we will continue to investigate for further fixes.
02/02: The issues has been fixed in the update Ver. 1.04 (Switch).
4：(PlayStation®4/PlayStation®5) "LOAD GAME" cannot be selected when the game is paused
It has been confirmed that there is a bug that prevents players from selecting "LOAD GAME" from the title menu after pausing the game.
If this happens, please try restarting the console to see if the "LOAD GAME" option becomes available before selecting "NEW GAME".
We will be releasing a patch soon to fix the saving/loading issues.
11/10: This issue was partially addressed in the Ver. 1.03 (PlayStation®4)/Ver. 1.03 (PlayStation®5) update, but we will continue to investigate for further fixes.
11/19: It has been confirmed that saved data that contains this issue has become inaccessible. We apologize to those who have been waiting for the resolution of this problem. We will continue our investigation to fix this issue.
01/17: As a result of our investigation, we have confirmed that this issue has been fixed with the update released on November 10.

UPDATE

UPDATE 09.22.22
Ver.
Ver. 1.0.05（Steam®）
・Fixed various bugs and defects.
・Fixed display issues.
UPDATE 06.30.22
Ver.
Ver. 1.0.0.8（Xbox One）、Ver. 1.0.0.9（Xbox SeriesX|S）
・Fixed various bugs and defects.
・Fixed display issues.
UPDATE 03.17.22
Ver.
Ver. 1.04（PlayStation®4）、Ver. 1.05（PlayStation®5)
・Fixed various bugs and defects.
・Fixed display issues.
UPDATE 02.02.22
Ver.
Ver. 1.0.4（Nintendo Switch™）
・Fixed the issues related to saving and loading of the saved data.
・Fixed display issues.
UPDATE 12.03.21
Ver.
Ver. 1.0.3（Nintendo Switch™）
・Fixed some of the issue related to saving and loading of the saved data.
・Fixed various bugs and defects.
UPDATE 11.30.21
Ver.
Ver. 1.0.0.7（Xbox One）
・(Simplified Chinese) Corrected some translations and typos.
・Fixed various bugs and defects.

Ver.
Ver. 1.0.0.7（Xbox SeriesX|S）
・Fixed the issue where the charge of the Spirit Stone Flashlight couldn't be maxed-out during the Ayane story.
・Fixed the issue of character poses being displayed incorrectly in the Snap mode.
・Fixed the issue that made it impossible to quickly shake off ghost hands.
・(Simplified Chinese) Corrected some translations and typos.
・Fixed various bugs and defects.
UPDATE 11.25.21
Ver.
Ver. 1.0.0.6（Xbox One）、Ver. 1.0.0.6（Xbox SeriesX|S）
・Added the VERY EASY difficulty.
VERY EASY difficulty is for players who want to enjoy the story safely.
・Fixed an issue that limited the number of photographs that could be saved in the game.
・Fixed various bugs and defects.
・Fixed display issues.
・Corrected typographical errors and messages.
UPDATE 11.19.21
Ver.
Ver. 1.04（PlayStation®5)
・Fixed the issue of character poses being displayed incorrectly in the Snap mode.
・Fixed the issue that made it impossible to quickly shake off ghost hands.
・Fixed the issue where the charge of the Spirit Stone Flashlight couldn't be maxed-out during the Ayane story.
・Fixed various bugs and defects.

Ver.
Ver. 1.0.04（Steam®）
・Fixed the issue of character poses being displayed incorrectly in the Snap mode.
・Fixed the issue that made it impossible to quickly shake off ghost hands.
・Fixed vibration support for Xinput-style controllers.
・(Simplified Chinese) Corrected some translations and typos.
・Fixed various bugs and defects.
UPDATE 11.10.21
Ver.
Ver. 1.0.2（Nintendo Switch™）
・Added the VERY EASY difficulty.
VERY EASY difficulty is for players who want to enjoy the story safely.
・Alleviated an issue which caused cleared save data to be lost after an application error.
・Fixed various bugs and defects.
・Fixed display issues.
・Corrected typographical errors and messages.

Ver.
Ver. 1.03（PlayStation®4）、Ver. 1.03（PlayStation®5)
・Added the VERY EASY difficulty.
VERY EASY difficulty is for players who want to enjoy the story safely.
・Alleviated an issue due to which "LOAD GAME" could not be selected when the game was paused.
・Fixed various bugs and defects.
・Fixed display issues.
・Corrected typographical errors and messages.

Ver.
Ver. 1.0.03（Steam®）
・Added the VERY EASY difficulty.
VERY EASY difficulty is for players who want to enjoy the story safely.
・Fixed an issue that caused display problems with some AMD graphics boards.
・Fixed an issue that sometimes caused the game to crash after a cutscene.
・In cases where some spirits become impervious to attacks, fixed to ensure that the effect is removed after a certain amount of time.
・Fixed the issue where the charge of the Spirit Stone Flashlight couldn't be maxed-out during the Ayane story.
・Fixed the issue where the frame rate dropped when the gamepad was not connected. ・Fixed various bugs and defects.
・Fixed display issues.
・Corrected typographical errors and messages.
UPDATE 11.08.21
Ver.
Ver. 1.02（PlayStation®4）、Ver. 1.02（PlayStation®5）
・Adjusted web manual related processes.
UPDATE 11.04.21
Ver.
Ver. 1.0.0.2（Steam®）
・Added the option to use a mouse to control the camera. The initial key settings have also been changed to include mouse control.
・Fixed an issue that caused ghost hand damage to fluctuate depending on the framerate.
UPDATE 10.29.21
Ver.
Ver. 1.0.0.1（Steam®）
・Fixed an issue that caused synchronization problems when using a monitor with a high refresh rate.
UPDATE 10.28.21
Ver.
Ver. 1.0.1（Nintendo Switch™）
・Optimized the loading of some stages.
・Fixed various bugs and defects.
・Fixed display issues.

Ver.
Ver. 1.01（PlayStation®4）、Ver. 1.01（PlayStation®5）
・Fixed various bugs and defects.
・Fixed display issues.